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Terms and conditions of sale

www.nourrinou-bibi.com – sold by Christine CUVELLIER company Sarl, located at the address 392 rue du Jeu d’Arc 60400 Morlincourt, registered in the Trade and Companies Register under Siret number: 908429939 RCS Compiègne VAT: FR 42 908429939.

The company can be reached by email christine.cuvellier@nourrinou-bibi.fr or by clicking on the contact form accessible via the site’s home page.

Hereinafter the “Seller” or the “Company” on the one hand, and the natural or legal person purchasing products from the company, Hereinafter, “the Buyer”, or “the Customer” D On the other hand, the following has been stated and agreed: PREAMBLE The Seller is a publisher of Products intended for consumers, marketed via its website (www.nourrinou-bibi.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned site.

Article 1 : Purpose These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products offered by the Seller.

Article 2 : General provisions These General Conditions of Sale (CGV) govern the sales of Products, made through the websites of the Company NOURRINOU BIBI®, and are an integral part of the Contract between the Buyer and the Seller. They are fully enforceable against the Buyer who accepted them before placing the order. The Seller reserves the right to modify these terms at any time by publishing a new version on its website. The T&Cs applicable then are those in force on the date of payment (or the first payment in the event of multiple payments) of the order. These General Terms and Conditions can be consulted on the Company’s website at the following address: www.nourrinou-bibi.com. The Company also ensures that their acceptance is clear and unreserved by setting up a check box and a validation click. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale linked to a product or service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Client declares that he is able to legally contract under French laws or validly represent the natural or legal person for whom he is contracting. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 3 : Prices The prices of products sold through the websites are indicated in Euros excluding taxes and precisely determined on the product description pages, and excluding specific shipping costs. For all products shipped to European Union countries, the price is calculated including VAT automatically on the invoice, according to the VAT rate of the country concerned, in application of VAT declaration at the one-stop shop. For all products shipped outside the European Union, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums do not fall within the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. Postage and packaging costs are the responsibility of the Customer.

Article 4 : Conclusion of the contract online In accordance with the provisions of article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract electronically in order to be able to complete their order: Information on the essential characteristics of the Product ; – Choice of the Product, where applicable, its options – Indication of the Customer’s essential contact details (identification, email, address, etc.); – Acceptance of these General Conditions of Sale, directly by validating the order or, where applicable, if the site requests it – Verification of the elements of the order and, if necessary, correction of errors. Before proceeding with its confirmation, the Buyer has the possibility to check the details of his order, its price, and to correct any errors, or cancel his order. Confirmation of the order will constitute the formation of this contract. – Then, follow the instructions for payment, payment for the products, then delivery of the order. The Customer will receive by email, confirmation of their order then confirmation of receipt of their payment. The languages ​​proposed for the conclusion of the contract are : French and English. Where applicable, the professional and commercial rules to which the author of the offer intends to comply can be consulted in the “additional rules” section of these General Terms and Conditions, which can be consulted on the Seller’s website at the following address www.nourrinou-bibi.com. The archiving of communications, the order, order details, as well as invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information may be produced as proof of the contract. For delivered products, delivery will be made to the address indicated by the Customer. For the purposes of successfully completing the order, the Customer undertakes to provide true identification information. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 5 : Products and services The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company’s websites, as are, where applicable, the method of use of the product. In accordance with article L112-1 of the Consumer Code, the consumer is informed, by means of marking, labeling, display or any other appropriate process, of the prices and special conditions of sale and execution of the services before any conclusion of the sales contract. In all cases, the total amount owed by the Buyer is indicated on the order confirmation page. The selling price of the product is that in force indicated on the day of the order, this does not include shipping costs invoiced additionally. These possible costs are indicated to the Buyer during the sales process, and in any case at the time of confirmation of the order. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order. The customer certifies having received details of the delivery costs as well as the terms of payment, delivery and execution of the contract, as well as detailed information relating to the identity of the seller, his postal, telephone and electronic contact details, and to its activities in the context of this sale. The Seller undertakes to honor the Customer’s order within the limits of available Product stocks only. The contractual information is presented in detail and in French and English. Unless otherwise specified, the rights granted hereunder are only granted to the natural person signing the order (or the person holding the email address provided).

Article 6 : Conformity In accordance with article L.411-1 of the Consumer Code, the products offered for sale through these General Terms and Conditions meet the requirements in force relating to the safety and health of people, loyalty commercial transactions and consumer protection. Regardless of any commercial guarantee, the Seller remains liable for any lack of conformity and hidden defects in the product. In accordance with article L.217-4, the seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. In accordance with legal provisions regarding conformity and hidden defects (art. 1641 c. civ.), the Seller refunds or exchanges defective products or products that do not correspond to the order. Reimbursement can be requested in the following manner : Unless otherwise agreed in writing by the Seller, the customer will not modify the product in question in any way until the Seller has the opportunity to inspect it and indicate what should be done with it. Under no circumstances may a product be returned, reworked or destroyed by the Buyer without the prior written authorization of the Seller.

Any return must be made in accordance with the instructions mentioned below.

Any return after agreement must be made in the original packaging or failing that in packaging respecting the quality and safety of the return of the goods. Return costs will be the sole responsibility of the buyer. Any returns made otherwise will be considered null and void and will not give rise to the implementation of the guarantees payable by the Seller.

Return address for goods: Sté NOURRINOU-BIBI for the attention of Ms. CUVELLIER Christine – 392 Rue du Jeu d’Arc – 60400 MORLINCOURT – France.

Article 7 : Reservation of title clause The products remain the property of the NOURRINOU BIBI® Company until full payment of the price.

Article 8 : Delivery terms: The products are delivered to the delivery address which was indicated when ordering and within the deadlines indicated. These deadlines do not take into account the order preparation time. When the Customer orders several products at the same time, they may have different manufacturing times and cause a delay in delivery, of which he will be informed.

The Seller provides an email and the sending of an order confirmation email in order to track the order. The Seller reminds that at the moment the Customer takes physical possession of the products, the risks of loss or damage to the products are transferred to him. It is up to the Customer to notify the carrier of any reservations about the delivered product.

Article 9 : Availability and presentation In the event of unavailability of an item for a period of more than 15 working days, you will be immediately informed of expected delivery times and the order for this item may be canceled upon simple request. The Customer can then request a credit for the amount of the item or a full refund and cancellation of the order.

Article 10 : Payment Payment is due immediately upon ordering, including for pre-ordered products. The Customer can make payment by payment card or bank check or bank transfer. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment is initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing their banking information during the sale, the Customer authorizes the Seller to debit their card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately automatically terminated and the order cancelled.

Article 11 : Withdrawal period In accordance with the provisions of article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving any reason, within fourteen (14) days from the date of receipt of his order. The right of withdrawal can be exercised by contacting the Company as follows: E-mail christine.cuvellier@nourrinou-bibi.fr – Any return after agreement with the seller must be made in the original packaging or failing that. in packaging respecting the quality and security of the return of the goods. Return costs will be the sole responsibility of the buyer. Any return made otherwise will be considered null and void and will not give rise to the implementation of the guarantees payable by the Seller. The refund will only be made on the condition that the equipment returns in a condition considered to be new, unmodified and having never been used. A check of the condition of the returned equipment will be carried out by the seller, this expertise will also condition the reimbursement procedure. If one of these conditions was not met, the refund could under no circumstances be accepted and made.

Return address for goods: Sté NOURRINOU-BIBI for the attention of Ms. CUVELLIER Christine – 392 Rue du Jeu d’Arc – 60400 MORLINCOURT – France.

If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased will be refunded with the exception of shipping costs that will not be refunded, the return costs also remaining the responsibility of the Customer.

Article 12 : Guarantees In accordance with the law, the Seller assumes the following guarantees: conformity and relating to hidden defects in the products. The Seller reimburses the buyer or exchanges products that are apparently defective after assessment by the seller or do not correspond to the order placed. The refund request must be made in the following manner: Send an e-mail to: christine.cuvellier@nourrinou-bibi.fr – Any return after agreement with the seller must be made in the original packaging or defect in packaging respecting the quality and security of the return of the goods. Return costs will be the sole responsibility of the buyer. Any return made otherwise will be considered null and void and will not give rise to the implementation of the guarantees payable by the Seller. Reimbursement will only be made on the condition that the equipment returns in a condition considered new, unmodified and having been used very little. A check of the condition of the returned equipment will be carried out by the seller, this expertise will also determine the refund or exchange procedure. If one of these conditions was not met, the refund or exchange could under no circumstances be accepted or carried out.

Article 13 : Intellectual property rights Brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these General Terms and Conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 14 : Force majeure The execution of the seller’s obligations hereunder is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent execution. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 15 : Nullity and modification of the contract If one of the stipulations of this contract were canceled, this nullity would not result in the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after written and signed agreement of the parties.

Article 16 : Protection of personal data In accordance with Regulation 2016/679 and Directive 2016/680 relating to the protection of individuals with regard to the processing of personal data and the free movement of this data, the Seller provides carries out processing of personal data whose purpose is the sale and delivery of products and services defined in this contract.

The Buyer is informed of the following elements :  the identity and contact details of the data controller and, where applicable, the representative of the data controller – the Seller, as indicated at the top of these General Terms and Conditions; the legal basis of the processing – contractual execution – the recipients or categories of recipients of the personal data, if they exist : the data controller, its services in charge of marketing, the services in charge of it security, the service in charge of sales, delivery and ordering, the subcontractors involved in delivery and sales operations as well as any authority legally authorized to access the personal data in question – no transfer outside the EU is planned – the duration of data retention : the period of commercial limitation – the data subject has the right to request from the data controller access to personal data, the rectification or erasure thereof, or a limitation of the processing relating to the data subject , or the right to object to processing and the right to data portability – The data subject has the right to lodge a complaint with a supervisory authority – the information requested when ordering is necessary for the establishment of the invoice (legal obligation) and delivery of the goods ordered, without which the order cannot be placed. No automated decisions or profiling are implemented through the ordering process.

Article 17

Special conditions :

Any misuse of NOURRINOU BIBI® products and bottles intended for feeding puppies and kittens and other small animals.

That all feeding must always and imperatively be done in the presence and supervision of the breeder or a natural person with the skills and knowledge of feeding cats, puppies or other small animals.

That the company NOURRINOU BIBI® and the baby bottles that it produces and markets cannot be responsible for the death of animals, kittens, cats, puppies, dogs and other small animals, from misdirection during breastfeeding. As for all breeds and mainly Brachycephalic breeds, which are more sensitive to aspiration, even during natural breastfeeding with their mother and also with other types of bottles (other than the NOURRINOU BIBI®).

NOURRINOU BIBI® declines all responsibility in the event of chewing of the silicone baby bottle, by dogs or cats or by kittens or puppies, and the ingestion of silicone particles. It is the responsibility of the breeder to check the condition of the bottle and teats each time they are used, in order to detect any wear and fragility of the teats, and remove the feeding station or the defective teat.

For Export markets in the United States of America, Canada, Brazil and all countries applying “Punitive Damages” and other legal procedures, If customers or buyers from these countries want to order and be delivered NOURRINOU BIBI® they must accept without reservation these general conditions of sale and specific conditions

The NOURRINOU BIBI® company and the baby bottles it manufactures cannot be held responsible for the following:

That the company NOURRINOU BIBI® and the baby bottles that it produces and markets cannot be responsible for the death of animals, kittens, cats, puppies, dogs and other small animals, from misdirection during breastfeeding. As for all breeds and mainly Brachycephalic breeds, which are more sensitive to aspiration, even during natural breastfeeding with their mother and also with other types of bottles (other than the NOURRINOU BIBI®).

As part of the acceptance without any reservations of these general conditions of sale and special conditions, the buyer and the customer of NOURRINOU BIBI® accept without any reservations, to waive all legal proceedings and procedures and the “Punitive Damages” which may be therein attached, to Madame CUVELLIER Christine and her invention the NOURRINOU BIBI® whatever the models, their sizes and accessories so endearing.

Article 18 : Applicable law and clauses All clauses appearing in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to French law. The nullity of a contractual clause does not entail the nullity of these general conditions of sale.

 

Please note

We are closed from May 16th to 21st. No shipping possible. Orders will be processed upon our return. Thank you.